return policy

We accept returns on products that are new, unused and sealed in their original packaging within 30 days of the purchase date.

You are responsible for shipping charges for all eligible returns. To request a Return Authorization, please email us at info@exquisitefb.com for assistance on your return.

Please allow 10 days to process the return and credit your credit card. Please note that your financial institution may take longer to reflect the transaction.

All products purchased from any of our retailers must be returned to where they were purchased and are not eligible to be returned directly to Exquisite Face & Body LLC.

privacy policy

This Privacy Policy governs the manner in which Exquisite Face & Body LLC. collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.exquisitefaceandbody.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Exquisite Face & Body LLC.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information.

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Exquisite Face & Body LLC. collects and uses Users personal information for the following purposes:

  • To improve customer service your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience we may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
  • To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions we may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails to email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

 

CHANGES TO THIS PRIVACY POLICY

Exquisite Face & Body LLC.has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.